Last updated: October 23, 2026
ZEQIVO (“we”, “us”) is an online store for cat furniture, operated from Mexico. This policy explains what personal information we collect through zeqivo.store, how we use it and the choices you have. If you have any question, write to support@zeqivo.store.
Information we collect
- When you email us: your name, email address and whatever you choose to include in your message.
- When you place an order (once the store opens): your name, email, phone number, shipping and billing address, and the details of your order.
- Payment information: card payments are processed by Stripe. Your full card number is sent directly to Stripe and is never stored on our site.
- Technical information: like any website, our servers and security providers receive your IP address, browser type and the pages you visit, mainly to keep the site secure and working.
How we use it
- To answer your messages.
- To process, ship and support your orders, including returns and refunds.
- To prevent fraud and keep the site secure.
- To meet our legal, tax and accounting obligations.
We will only send you marketing emails if you ask to receive them, and every such email will include a way to unsubscribe.
Who we share it with
We do not sell or rent your personal information. We share it only with the service providers we need to run the store, and only for that purpose:
- Stripe, to process payments.
- Our suppliers and shipping carriers, who receive your name, address and phone number to deliver your order.
- Bluehost (website hosting), Cloudflare (security and website delivery) and Zoho (email).
- Authorities, when the law requires it.
Some of these providers are located in the United States or other countries, so your information may be processed outside the country where you live.
Cookies
We use only the cookies the site needs to work, such as keeping items in your cart and completing a secure checkout. We do not currently use advertising or analytics cookies. If that changes, we will update this policy first.
How long we keep it
We keep order records for as long as tax and accounting laws require. We keep emails and other information only as long as we need them for the purposes above.
Your rights
You can ask us to access, correct or delete your personal information, or object to how we use it. These rights apply wherever you live, including your rights under Mexican data protection law and US state privacy laws. Email support@zeqivo.store and we will reply within 20 business days. We will not treat you differently for using these rights.
Children
Our store is not intended for children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change this policy, we will post the new version on this page with a new date.
Contact
ZEQIVO, operated from Mexico. Email: support@zeqivo.store